Login and passwords
Everything you need to start is a username and password. As with every online service, you enter your user credentials and you are set to go.
In case you forgot your password, no problem at all. Just press the link at the bottom of the login screen and enter your email address. xamoom will send you a special link. After clicking on it enter a new password. For security reasons this link is only valid for the next 60 minutes.
First tour and some settings
It’s easy to navigate your way around. After logging in you are welcomed with a map that shows your headquarter, some settings and navigational items. The main menu is on the left, at the top you find links to more settings.
At the right side you will find some configurations that determine the system’s capabilities:
- Enter your main Website’s URL. If you do not want users on desktop computers to see your pages, users will be redirected to this URL.
- The Mobile web client URL is needed for the base URL of markers. It might be m.yourname.com.
- Developers use API origins to secure access of their apps.
- The API key is used by developers for identifying the system. It is used e.g. for developing apps.
The settings panel
Features can be turned on or off at the Settings panel. Why not have everything on? Because it might cause to much clutter in the content or spot editor and not everybody needs every feature.
Turn on only those languages you want to use. You can add more languages later. If a German user comes along, he will get the content in German. If in this example a Dutch speaking user comes along and Dutch is not supported, he will get served in the system’s default language English (English), marked with a red asterisk.
Enter your Google Tag Manager ID. GTM is a free tool from Google for marketing professionals.
You can have administrators, normal users and restricted users in your system. Restricted users have limited rights as they can only edit the spots and pages they are explicitly assigned to.
Custom metas allow developers of apps to create special features.
You can use push notifications with your xamoom apps. In case you want to use this extra feature please contact email@example.com.
Conditional content: xamoom allows you to offer multiple pages at one spot (using QR, NFC or beacon) to offer the right content to the right person in the right context.
Feature packs such as the event package offer certain functionalities in specially developed apps or mobile web clients.
Once social sharing is enabled your system also has a desktop client and offers a share button on Android phones.
If you are using Google Tag Manager with an analytics service, you must activate the cookie warning for data privacy reasons. If you do not use GTM it’s your choice since xamoom only uses so called single session cookies.
In some apps and the mobile web, you may offer your users personalized recommendations. To do so, activate this toggle.
Your mobile portal can advertise your apps. If users surf on your mobile portal they will be informed about the availability of apps with a link to the app store (Apple App Store and Google Play store).
You can tweak your mobile web look just the way you like it. With a few clicks you can customize:
- the logo in the upper left corner of the mobile web client (best: a square shaped .png file),
- the design of the map pin that show your locations on a map (best: width of 36 pixels) or
- the CMS’s logo displayed in the upper left corner of the CMS. This is used for white-labeling the CMS.
You can specify the colors using either hex values (e.g. #ffee00) or a color picker.
You can style any aspect of your mobile web portal using a technique called cascading style sheets (short: CSS). If you have your web portal hosted by xamoom’s performance hosting you can edit the CSS code directly im the backend.
If you host the mobile web on your own servers, you can find a file called custom.css in your client’s root directory.
Just as every website, a mobile portal also needs a clear navigation – displayed at the top right corner. Just tap on the burger icon and the menu opens. Tap again or click on a link and it disappears.
If there is no menu yet there is also no burger menu.
The menu settings is located at the top navigation bar. You can add any page you created to the menu using the search field below. With the triangles at the right you can move the entries up and down. With the red you remove a page from the menu.
If you have a self-hosted portal (e.g. m.yourdomain.com), you see a special menu element called Nearby. It opens a page called “Near You” displaying the closest locations to the end user. You can turn this feature on or off using the toggle icon .
Stats and analytics
Check the usage of your mobile system, learn more about your users and fine tune your content. In the Statistics section we show you a portion of usage data.
There is much more data we save that we can give you as raw data at any time. Additionally, you can use Google Analytics to track your traffic in the mobile web as well as in apps. Via an integration of Google Tag Manager, you can also get insights from any other analytics and tracking service.
You can choose the time span freely as you wish in the filter bar at the top. Loading longer time spans can take a while since we compute big amounts of data in real time.
At a glance you can get a variety of information that helps you to improve your service:
- Usage chart for pages and spots. You can switch between these metrics while clicking on either “Spots” or “Pages”.
- The top five pages and spots
- Platforms: mobile web, apps, voice assistants
- Operating systems: iOS, Android etc.
- Access technologies: QR, NFC, iBeacons or GPS geofencing
- Languages requested and delivered
Hovering over with the mouse can get you even more information.